The science behind smarter workforce is to drive measurable business outcomes by integrating talent, culture and work.
By applying a combination of analytics, capability of workforce science and social, organisations can attract, retain and develop the right talent to create a collaborative work culture that seamlessly connects people and enhances the speed at which work is delivered. Anmol Nautiyal, director – IBM Social Business & IBM Smarter Workforce shares how cloud-based solutions and data & analytics helps in creating a smarter workforce.
What do you mean by Smarter Workforce?
Smarter Workforce is the ability to instill precision in talent decisions to improve the measurable business outcomes for an organisation. By applying a combination of analytics, capability of workforce science and social, organisations can attract, retain and develop the right talent to create a collaborative work culture that seamlessly connects people and enhances the speed at which work is delivered.The concept of Smarter Workforce can broadly be described as re-inventing work in this era of empowered employees.
How can cloud-based solutions help easing out talent challenges?
Cloud has immense potential to integrate the values that are derived by combining social, behavioural science and analytics. Today, organisations need the integrated capability to manage the talent cycle of employees. To this end, IBM recently launched its SaaS-based Talent Suite that allows Chief Human Resources Officers (CHROs) and C-Suite executives to gain actionable insights from the deluge of data shared every day by their workforce.
Using this solution, HR professionals can look at large volumes of employee data such as work experience, social engagement, skills development and individual interests to identify the qualities that make top performers successful. Organisations and teams can then use those models to pursue candidates through additional targeted social marketing on social recruiting sites, where job seekers matching the profile are connected with opportunities matching their skills.
Organisations can accelerate the on-boarding and the integration of new hires through enterprise social capabilities. This helps employees share information and find the right experts to accelerate learning and increase productivity and engagement, while at the same time providing a way for leaders to manage their teams more effectively.
Through analytics and reporting, line-of-business leaders can better understand emerging employee trends and more effectively manage each individual career path in areas like skill attainment, performance appraisals, compensation and succession planning.
What is the role of data and analytics in creating a Smarter Workforce? What should organisations do to maximize the ROI on this?
A huge volume of data is being generated continuously. Applying data and analytics to make sense of employees’ conversations on social engagement platforms and using analytics and workforce science to identify top talent, deepen employee engagement and manage transformational change are useful for organisations. Providing differentiated client experiences is also included within the ambit of creating a smarter workforce. An organisation with analytical capabilities sees a direct correlation with reduction in time and cost invested in managing employees, as well as faster decision making and hence, increased ROI.
Which HR areas are covered in IBM Smarter Workforce solution?
The science behind Smarter Workforce is to drive measurable business outcomes by integrating talent, culture and work. Under this solution, a major emphasis is towards nurturing and engaging the right talent across the talent life-cycle:
- Talent Acquisition: Attracting & acquiring the right candidates for the right role by applying solutions across Employer Branding, Assessment Methods, Applicant Tracking Systems and Social On-boarding Solutions
- Talent Leadership and Engagement: Connecting the power of a highly engaged and fully enabled workforce with leaders aligned to critical roles through leadership assessments and employee engagement solutions
- Talent optimisation: Rapidly developing, deploying and optimising workforce skills and capabilities, while capitalising on an inter-connected social and collaborative workforce through solutions like Enterprise Social Software, Performance Management & Succession Planning
- Talent Recognition and Rewards Optimising the way employees are recognised and rewarded, thus driving engagement
- Talent Analytics: Capabilities for developing speed in talent decision making systems by applying descriptive, predictive, prescriptive & cognitive analytics solutions
The science behind smarter workforce is to drive measurable business outcomes by integrating talent, culture and work.
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