Tony Mira, CEO and Group Founder, Ajuba Solutions

Lessons from My First Job: Tony Mira, CEO and Group Founder, Ajuba Solutions

Tony Mira, CEO and Group Founder, Ajuba Solutions shares his first job experience…

Neha Singh Verma, TimesJobs.com Bureau

My First Job: I have been in healthcare industry for over 33 years. I have always been an entrepreneur and after I completed my education I started a small healthcare medical billing company in US. That small billing company is the foundation of what today is Ajuba.

My experience: My education background has been health sciences and business administration.  My experience in healthcare services goes deep. When I started my company there were only two employees, my wife and myself. Together we did everything. From picking up the mail to creating insurance claims to submitting the claims to various insurance companies. Once payment was received for the services we also manually posted the claims in various patient accounts. We picked up the phone and called patients and insurance companies in order to resolve their account.  As you can see I have touched and had experience in all aspects of the operations. I believe that this is the best experience a CEO can have by rolling up his or her sleeves and actually doing the work in all areas of the operations.  When you do that then you get to appreciate the work your employees are doing and see a greater value to that work.

Things I learnt: Two things that I have learned in business is to be patient and respectful of your employees.

Skills I Acquired: As my company grew I learned to be more conscious of time and time management.  Time management and responsiveness is very important in the success of any business.

My Manager’s teaching: Since I had no mangers to teach me. I learned everything by trial and error.   This is the hard way of learning but ultimately it gives you deep experience.

My Biggest Achievement: My biggest achievement is taking a company that was formed with only two employees 33 years ago to today to over 3000 employees globally.

My Biggest Mistake: My biggest mistake was trusting a business partner years ago whose potential goal was to see the demise of the company.

My Journey So Far: My journey so far has been rewarding and have had many ups and downs but with each down turn there has always been greater up turns. You need to have faith in yourself and your employees and never give up. A journey that you never give up and continue moving forward is ultimately the most rewarding journey.

Turning Point in my Career: The turning point in my business was when we transformed a US based company to a global company.

My most crucial step/assignment: My most crucial steps were as the company grew I decided to acquire other companies to expand the foot print and service line. Integrating acquisitions to the exiting company was a crucial and critical step that could either create a much larger organisation or could potentially have a negative financial effect on the organization with various disruptions. I believe consolidation was a critical time in the organisation which ultimately makes up what we have today.

My Advice:  My advice is always look at failure as a stepping stone to future success. Always use failure to your advantage and learn from it and push forward. Failure is part of everyone’s life, how you deal with it will determine your future.

Where I see myself 5 years from here: I see myself where I am today focused on my company with one thing. I will continue to grow the company globally and enter new markets. Globalisation is happening very rapidly and companies like Ajuba need to stay ahead of it and go where the client opportunities are.

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