Sandyp Bhattacharya, Vice President and Global Head of HR, Mahindra Comviva

Lessons from My First Job: Sandyp Bhattacharya, Vice President and Global Head of HR, Mahindra Comviva

Sandyp Bhattacharya of Mahindra Comviva shares his first job experience…

 My first job was: I joined IPCL as an HR executive, which was a ‘Navaratna’ public sector petrochemicals giant, and has now integrated with Reliance. Given its legacy of systems and processes,  along with the coveted name that IPCL carried, it was a great opportunity as an HR professional to contribute for such a powerhouse of talented technocrats.

My experience: It was a wonderful opportunity to learn and contribute. It was unlike my perception of what a state-run organisation could be. I met some of the best professionals and technocrats and learnt a lot from them. The place provided significant opportunities and lacked bureaucracy due to the fire-brand leadership style of some of the leaders. It was an informal and challenging place. It gave significant empowerment, and yet, we had the freedom to fail. All of these gave me immense opportunities to influence positive change; something that’s a personal passion.

Things I learnt: The place taught me how to build systems and processes; and think large scale. I also learnt to engage with the entire cross-section of people; from the unskilled levels to the CXO levels. I learnt to be on the shop floor, which over the years has made me appreciate business better. Secondly, the opportunities allowed me to think strategic, while not missing out on operational skills.

Skills I acquired:

·         Trust people and connect with them at an individual level, not just at a group level

·         Have courage and conviction

·         Maintain integrity in intent, words and actions

My journey so far: The journey has been extremely hectic, challenging and yet fruitful. There are more achievements than failures. The most satisfying aspects are those where fundamental and long-term changes could be brought in. Of course, the best reward has been to see people you mentored, succeed in life.

Turning point in my career:

·         My first job with IPCL, which groomed me to a large extent.

·         My entry into IT industry when I joined Aricent Technologies. It gave me leadership exposure. I also gained the self-confidence to deal with a global environment.

·         Joining my current organisation, Mahindra Comviva, as the HR head and leadership team member – It gave me a chance to work in an extremely fast paced business environment, while facilitating the transformational journey.

My most crucial steps/assignment: My current assignment of contributing to Comviva’s transformational journey.  I got a chance to drive the people agenda for the company while aligning the HR team with business needs. It began with facilitation of the vision, values definition and percolation process, while also establishing people policies, processes and programs benchmarked with the best. We collectively drove at a frenetic pace, building a performance-oriented yet people-centric culture. We significantly differentiated ourselves from other players in this arena and created innovative people practices, comparable to the best. I think my CEO, business leaders and managers have been the critical success factors, apart from the fact that all Comvivians have one thing in common -“When it comes to people issues, we all have our heart in the ‘right’ place.”

My advice: Do adequate in-depth ground work. Do not miss the big picture, but get people on your side by delivering shorter term value as well. Have conviction and courage. Communicate better. That is the key to change management. Finally, if you fail, introspect and find what else could have been done. If you succeed, owe it to people around you.

Where I see myself 5 years from here:  I see myself creating positive change within myself and for those around me; while being connected to people in some manner.

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