Interview of the Day: ‘There is a dearth of seasoned professionals for global positions’
Suraj Narain, Head – Talent Acquisition, eClerx Services Limited talks about the challenge of hiring for global positions
According to our data, nearly 80% organisations find it difficult to hire talent for global positions. Why?
Yes, hiring for positions which have a global role is extremely difficult. In the current context when there is a slowdown in the US and European markets, the impact is being felt across. Global roles demand a very different set of skills which requires one to deal with economics, cultural diversities and dynamics in business. Hence there is dearth for seasoned professionals who come with all round exposure and experience in dealing with complexity required for global positions.
What are some of the key challenges faced while hiring talent for global positions?
- Not enough agencies who specialise in this area
- Laws around no-poach and non-solicitation makes a lot of desired professionals out of reach for various companies.
- Global professionals are frequently travelling and hence it is not easy to get time-slots from them.
What are the ways and means to tackle these challenges?
The approach has to be multi-fold. There has to be focus on breeding these professionals in-house. Nurturing talent and creating schools of knowledge can lead to developing the existing employees to take on global roles.
Campus hiring is a big opportunity to mitigate the talent gap. There are several reputed Indian and global institutes who have their campuses world-wide and encourage exchange programs. There are offerings around mid to senior level management courses which can be tapped into.
Which are the skills that make a candidate suited for an international position?
- Most important is to have an eye on world markets, look at how an industry vertical is throwing up opportunities and creating growth. Finding a niche in such an environment is important as ‘general skills’ rarely qualify for such roles. Some of the emerging sectors are around predictive modeling, robotics, mobility, pharma, provider side of healthcare business, e-commerce and retail.
- An MBA degree is always desirable and one can even try for some short stints in the form of projects or exchange program abroad.
- Learning or knowledge of foreign language is an added advantage.
What recruitment practices do you generally use to hire globally competent resources?
- Social media based hiring. Platforms such as Linkedin, twitter and Facebook are very useful. We also partner with boutique search firms to reach out to talent across various pockets.
- We focus on psychometric profiling and assess the learning aptitude of all applicants. We also generate a lot of leads through references from out database.
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