3 Emerging IT Job Roles In 2014

Without a doubt, the Indian IT job space is ever-evolving and churns out newer job opportunities for candidates every season/year. TimesJobs.com finds out which are the emerging job opportunities in the IT field in 2014.

Job Role – E-Commerce Business Analyst

It involves supporting the development of e-commerce solutions. This person should possess strong analytical, organisational and communication skills and will have demonstrated the ability to collaborate within a team environment.  As a member of the product management team, this critical role will require the ability to establish and build relationships across all levels and functions of the organisation.

• Act as a liaison between the business units, technology teams and support teams.
• Analyse and document complex business processes.
• Develop and maintain technical specifications and business requirements.
• Utilise business insights to drive decision making and opportunities.
• Negotiate between accounting, supply chain, warehouse management, call center and marketing.

Hot Skills – Agile Methodology, Microsoft Office and Microsoft Project, Visio, Jira; Agile/Scrum working practice is a plus

Salary prospects- Rs. 3-6 lakhs at entry level and Rs 6 lakh-10 lakhs at middle level

Future Outlook: E-commerce is creating huge opportunities for Indian businesses as more and more corporates are making use of technology and innovation to increase their profitability by reaching out to millions of global customers.  Hence there would be lot of opportunities which will be available in the e-commerce and payment gateway domain.

Demand Scale: 9/10

Job Role- Virtualisation Engineer/Architect

It refers to agile provisioning of converged storage, compute and network resources. It requires knowledge of how to take a cluster of physical servers and make them virtual machines, it also extends to network and storage virtualisation

• Manage deployment of new applications, servers and services in the environment
• Install patches and updates
• Interface with other Systems Administrators (Application Admins, DBA, Network Admin, Storage Admin, Other OS Admin)
• Monitor application performance across all sites
• Perform technical troubleshooting and issue resolution and documentation of processes and procedures

Hot Skills – CITRIX, VMware, Microsoft Infrastructure technologies like DHCP, DNS, and WINS

Salary prospects – Rs. 3-5 lakhs at entry level and Rs 5-10 Lakhs at middle level

Future Outlook: As everything goes virtual, and as more and more companies are looking to assign work from home options with restrictive access and the industry is moving towards virtual office culture there is lot of new research and development happening in this domain. Hence, the virtualisation profile is likely to be a promising career option for post graduates in the years to come

Demand Scale: 8.5/10

Job Role: CRM Expert

Customer Relationship Management (CRM) experts need to work on complex CRM applications and their role includes programming, project management, project development, systems configuration, and development

• The person should be able handle and retain customers through better experience by effectively managing CRM systems
• Able to coordinate with various sales teams and business units
• Ensure the company CRM team’s projects are delivered on schedule
• Monitor data quality tasks and continually build and refine knowledge base of clients and contacts while ensuring data quality standards
• Manage changes made to client and contact profiles 

Salary prospects: Rs. 2.5-5 lakhs at entry level and Rs. 5-9 lakhs at middle level

Hot Skills: Debugging skills; e-commerce knowledge; business analytics; ability to multitask, data mapping

Future Outlook:  Demand for CRM professionals is high and the CRM domain is expected to create a lot of job openings in all sectors as CRM provides a strong competitive edge to companies. There would be a lot of demand for professionals trained in different CRM platforms like SAP, Oracle etc.

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