1 HR professionals need to learn how to integrate diverse workforce ~ "TAKE NO AS A QUESTION "

Saturday 27 September 2014

HR professionals need to learn how to integrate diverse workforce

HR professionals need to learn how to integrate diverse workforce


12-HR_000015436199Medium_BW-CMYK4broAt SHRM India’s annual conference and expo 2014, Manoj Biswas, MD-HR, Accenture India, Sri Lanka and Bangladesh, talked about how emerging technologies are changing the way workforce interacts and the role of HR professionals need to play to engage such a diverse workforce in a way that the common organisational goals are met 

Challenge for HR: Today, organisations not only have desk workers but a mix of contractual, digital, virtual and social workforce spread across the globe. Technology has changed the way people have been traditionally communicating and it is influencing how our workforce interacts.  This in turn has substantially changed the traditional definition of work.

Challenge for HR teams in such business environment is to connect and integrate the diverse workforce to achieve the common organisational goals.

What should HR do: HR teams have to be a step ahead of the game, gauge the comfort levels of different generations within an organisation – such as baby boomers, Gen X and Gen Yers – with different kinds of technologies and enable them to ensure improved productivity. They need to focus on unlearning the traditional HR practices and learn how to integrate different kinds of workforce and their expectations from the organisation. 

How HR can tap technology for employee engagement: Sentiment analytics is an effective tech tool that HR can leverage to analyse employee sentiments. This can be done by running analytics tools over internal enterprise social media sites and pull out a useful employee engagement index which can be leveraged by HR.

HR can also look at tapping technology to automatically identify talent gaps existing within the resource pool and then devise effective strategies to close the identified gaps. 

Core driver for implementing technology for HR: Technology should not be implemented for the sake of implementation. The core driver should be the concrete effect which technology is going to have on the HR strategies and how this will bring a difference to employee engagement index.







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