Delhi NCR candidates feel BPOs pay well

Delhi NCR candidates feel BPOs pay well

Nearly 25 per cent of the BPO/ITeS candidate base in Delhi NCR rates salary as the key feature of this sector, according toJobBuzz.com data.

Overall, candidates are not very happy with the salary offered to them, Delhi NCR is an exception. Only 16 per cent of the total candidate base in the BPO/ITeS sector rate salary to be its best feature.

Nearly 19 per cent of Chennai based candidates rated salary to be the best feature of the BPO/ITeS sector, while only 10 per cent candidates in Pune are happy with the sector’s compensation structure.

Senior level candidates seem to be most satisfied with the salary offered by the sector. Nearly 23 per cent candidates belonging to 10-20 and over 20 years experience category rate compensation as its best feature. Candidates with 0-2 years experience, in the BPO/ITeS sector, are least satisfied with the salary offered by this sector.

JobBuzz.com data further indicates that male candidates are rewarded more than female candidates. Of the entire male candidate base in BPO/ITeS sector, nearly 25 per cent rated salary to be its best feature. Female candidates, on the other hand, are not very happy. Only 19 per cent of the entire female candidate base, rated salary as the high point of working in this sector.

Over 40 per cent of the director/VP level candidate base in the BPO/ITeS sector, rated salary to be the best feature of this sector, followed by senior manager to GM level candidates. Executive to assistant level candidates are least satisfied with the remuneration offered to them.

The BPO/ITeS sector rewards marketing/media planning candidates the most. Of their entire candidate base, nearly 27 per cent rated salary to be the best feature of this sector, followed by operations/customer service/telecalling/back-end professionals (23%). HR and administration candidates are the least satisfied with the salary offered to them.

Overall, 40 per cent junior and middle level employees recommend working for the BPO/ITeS industry. Genpact Pvt Ltd and Wipro Technologies Ltd are the most recommended companies by the entire BPO workforce.

With the BPO industry moving up the value chain to Business Process Management, there are ample opportunities in all sectors varying from the field of medicine, legal, logistics, equity research and business research. The compensation is also varied, based on whether it is a field role or not.

However, the transition from being a low end support to a full service value provider has opened doors to huge opportunities in the Indian BPO sector. Pay for performance model is actively used in the sector, a clear differentiator for top-end performance.

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